The Email Marketing Strategies Beyoncé, Royal Caribbean, and Sprinkles Cupcakes Use to Boost Conv...

Discover how inclusive email marketing can enhance your subscription rates with strategies from top brands like Beyoncé’s Cécred and Royal Caribbean.
Ernie Stanton · 3 months ago · 4 minutes read


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Building a Diverse and Loyal Newsletter Audience: Insights from Mindstream's Maria Gharib

The Allure of Newsletters in a World of Information Overload

In today's digital landscape, we're bombarded with information from every direction. Social media feeds, news websites, and AI-generated content create a cacophony of noise. So how do you cut through the chaos and connect with your audience? According to Maria Gharib, writer of the rapidly growing AI newsletter Mindstream, the answer lies in the power of the personalized, curated experience offered by email newsletters. They provide a much-needed filter, delivering just the right amount of information to keep readers informed without overwhelming them.

“People have this weird perspective [that no one opens their emails]. Everyone opens their emails because of how often we are on our phones,” Gharib points out. This accessibility, coupled with the curated nature of newsletters, makes them a powerful tool for reaching a diverse audience.

The Power of Voice and Perspective

More than just facts, today's audience craves perspective. Gharib, whose background in international affairs and diplomacy informs her writing, emphasizes the importance of a unique voice. "What makes a newsletter really stand out right now is the voice," she explains. "People don't really just want facts, they want a perspective." This resonates with audiences who seek authentic connection and insightful commentary rather than just another "automated content dump."

Inclusion: More Than Just a Diversity Bow

While the state of inclusion in newsletters is slowly improving, Gharib emphasizes that true inclusivity goes beyond simply featuring diverse voices. It requires shaping the content itself around diverse experiences and perspectives. "It's not about diversity for the sake of diversity," she states. "It's making sure your content actually reflects the world." This means considering who is writing, how stories are being told, and who is being centered.

Connecting with Gen Z: A Fresh Approach to Storytelling

Gharib's approach to content creation includes a Gen Z-inspired tone, adding a fresh and relatable layer to the newsletter. This wasn't a calculated strategy, she admits, but rather a natural progression. "[Gen Z are] building right now the structure for the next generations,” she notes, highlighting the importance of reaching this growing demographic. By using relatable language, humor, and focusing on their interests, Mindstream connects with a younger audience while remaining accessible to all.

Mindstream's Success: Accessibility, Consistency, and Global Reach

With over 200,000 subscribers in under two years, Mindstream's success speaks volumes. By making AI accessible and avoiding technical jargon or doomsday scenarios, Gharib and her colleague, Matthew, have struck a chord with readers. “We make AI feel accessible,” she says. “We wanted to sound human." Consistency is another key factor. Subscribers trust Mindstream to deliver valuable insights regularly. The team's commitment to covering AI stories from different regions and industries further broadens its appeal and fosters a diverse readership.

Retention Strategies: Talking *To* Your Audience, Not *At* Them

Avoiding a corporate or overly academic tone is crucial for retaining subscribers. "If the newsletter feels like it's talking *at* you instead of *to* you, you're going to head on unsubscribe real fast,” Gharib warns. Mindstream achieves this conversational tone by blending news with evergreen content, practical advice, and even fun features like "AI vs. the Real Picture." Respecting readers' inboxes by avoiding clickbait and focusing on genuine value builds trust and loyalty.

Key Takeaways for Aspiring Newsletter Creators

Gharib offers invaluable advice for those looking to build inclusive and successful newsletters: Write like a human, cater to diverse interests, actively listen to feedback, and constantly evolve your content. "People don't subscribe to newsletters to read AI-generated content," she emphasizes. "They want a perspective...they want to feel themselves while reading." By embracing these principles, you can cultivate a fiercely loyal and diverse community around your newsletter.

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